Shipping
Thank you for shopping with Urban Scholar Gear. Here's what you need to know about shipping:
Order Processing
Orders are processed within 1–3 business days (excluding weekends/holidays). You’ll receive tracking info once your order ships.
Shipping Rates & Times
We currently ship to [U.S. / select countries / worldwide — adjust as needed].
Standard Shipping: 3–7 business days — $[rate]
Expedited Shipping: 2–3 business days — $[rate]
Free Shipping: On U.S. orders over $[amount]
International shipping times vary by destination.
Tracking & Delivery
Tracking is provided by email. If your package is marked as delivered but can’t be found, please check with your neighbors or contact the carrier.
International Orders
Customs fees or import taxes may apply and are the buyer’s responsibility.
Lost or Damaged Packages
We are not liable for lost or damaged items during transit. For damaged deliveries, contact us at [support@urbanscholargear.com] within 7 days with photos.
Address Accuracy
Please double-check your shipping info at checkout — we can't guarantee delivery for incorrect addresses.
RETURNS
We accept returns within 14 days of delivery for eligible items in new, unworn, unwashed condition with original tags and packaging.
To start a return, email us at [urbanscholargear@gmail.com] with your order number and reason for return.
Exchanges
Need a different size or style? We offer free size exchanges (U.S. only) within 14 days. Just email us and we’ll guide you through the process.